Return Policy

At Have Cred, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help!

Eligibility for Returns

Returns are accepted within 7 days of delivery.
Items must be unused, unworn, and in their original packaging with all tags attached.
Certain items, such as cosmetics, undergarments, and clearance products, are non-returnable for hygiene and safety reasons.

How to Initiate a Return

Contact our support team at havecred@gmail.com or WhatsApp us at 03207943064 within the return period.
Provide your order number, product details, and reason for return.
Once approved, ship the product back to the address provided by our support team.

Refunds

Refunds are processed within 5-7 business days after we receive and inspect the returned item.
Refunds will be issued to your original payment method. For Cash on Delivery (COD) orders, a store credit or bank transfer will be offered.

Exchanges

We offer exchanges for size or color variations (subject to availability).
If the requested exchange is unavailable, we will provide a refund or store credit.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item received was damaged or incorrect.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately with photos of the issue. We’ll arrange a replacement or full refund at no additional cost.

Contact Us

For any questions or concerns, feel free to reach out to us at havecred@gmail.com or WhatsApp us at 03207943064.

We value your trust and aim to provide a hassle-free shopping experince.